1. Overview We strive to ensure complete satisfaction with our physical merchandise and educational academies. Please review our policy regarding returns, exchanges, and digital access below.
2. Physical Products (Apparel, Books, & Accessories)
Eligibility: Items must be returned within 30 days of delivery.
Condition: Products must be unworn, unwashed, unused, and in their original packaging with all tags attached. Books and charm bracelets must show no signs of wear or damage.
Return Shipping: Customers are responsible for paying their own shipping costs for returning items unless the item arrived damaged or defective.
3. Digital Products & Academies (Trading, E-Commerce, Social Media, Mindset)
Due to the immediate access granted to digital content, downloadable files, and online educational modules, all sales for academy memberships and digital courses are final and non-refundable once login credentials or course materials have been accessed.
4. Damaged or Defective Items If you received a damaged physical item or an incorrect product, please contact us immediately via our WhatsApp widget or contact page with photos of the issue so we can arrange a prompt replacement.
5. Contact Us For any questions or to initiate a return for physical goods, please reach out to our support team directly.